Your right to privacy and data protection is important to UBB Pension Insurance.

On 25 May 2018, the implementation of Regulation (EU) 2016/679 (the General Data Protection Regulation, the "Regulation") began. The Regulation builds on the current data protection framework to enable individuals, the data subjects, to exercise more effective control over how their data is processed. As a personal data controller, UBB Pensions strives to ensure an adequate level of protection of its customers' data and to process it only for purposes and by means permitted by law.

Depending on the specific case, UBB Pensions processes (or may process) your data under the following conditions:

• the processing is necessary for the performance of UBB Pension Insurance's obligations under the insurance contract concluded with you;
• the processing is necessary to fulfil the requirements contained in the regulations;
• the processing is for the purpose of providing information on the basis of your explicit consent;
• one of the other conditions set out in Article 6(1) of the Regulation applies.

The applicable legislation obliges UBB Pensions to keep your data for the duration of the insurance relationship and for a period of 50 (fifty) years after its termination.

When processing your data, UBB Pensions strives to apply high security standards (meeting the requirements of ISO/IEC 27001), and only provides it to state authorities (within their powers) and to contractors of good repute.

Full details of how we handle your data and how you can exercise your rights under the Regulation are contained in the following document:

OBB PENSIONS INFORMATION ON THE PROCESSING OF PERSONAL DATA (available in Bulgarian on the Bulgarian part of this Website)

The forms that UBB Pensions customers use to exercise their rights under the Regulation can be found in the Customer Service chapter, Forms section

From the beginning of 2018, UBB Pension Insurance has introduced the position of Data Protection Officer (DPO), who will have advisory functions in the area of data protection, oversight of compliance with the Regulation within the organisation and awareness raising and employee training.

For information and queries relating to UBB Pension's data protection policy, please contact Maya Ruseva, Head of Legal and Compliance Department, and Data Protection Officer of UBB Pensions.

Data Protection Whistleblower

This section contains information about how your personal data is processed when you whistleblow via the EQS Secured Whistleblowing Channel Platform ("the Platform"), for what purposes and on what grounds this happens, to what recipients we might potentially provide the data, for what period of time we retain it and how you might contact us for further questions.

Whistleblowing privacy information (available in Bulgarian on the Bulgarian part of this Website)

Whistleblower Protection Policy for KBC Group companies - Bulgaria (available in Bulgarian on the Bulgarian part of this Website)

Maya Russeva
Email: maya.russeva@ubb-pensions.bg

Address. 89B Vitosha Str., UBB Millennium Centre, et. 16

Customer Contact Centre: 0800 11 464

Last modified on: 05.05.2023